Agencia de compradores Redla N
Desarrollado por Leverage Listings
política de privacidad
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
4. Divulgación de información personal
Podemos divulgar su información personal a terceros cuando sea razonablemente necesario para prestar nuestros servicios, incluyendo:
Agentes inmobiliarios y vendedores
Agentes hipotecarios, abogados, notarios u otros asesores profesionales (con su consentimiento).
Proveedores de servicios que nos ayudan a operar nuestro negocio o sitio web.
Autoridades gubernamentales cuando así lo exija la ley.
No vendemos ni alquilamos información personal a terceros.
5. Almacenamiento y seguridad
Adoptamos medidas razonables para proteger su información personal contra el uso indebido, la interferencia, la pérdida, el acceso no autorizado, la modificación o la divulgación.
La información personal puede almacenarse electrónicamente o en formato impreso y se conserva únicamente durante el tiempo necesario para cumplir su finalidad, satisfacer las obligaciones legales o resolver disputas.
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
8. Marketing Communications
We may send you marketing communications about our services where you have provided consent or where otherwise permitted by law.
You may opt out of receiving marketing communications at any time by using the unsubscribe function or contacting us directly.
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
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Delivering buyer’s agency services
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Communicating with you about properties, services, or updates
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Improving our website and services
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Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
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Real estate agents and vendors
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Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
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Service providers who assist us in operating our business or website
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Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
9. Cambios a esta política
Podemos actualizar esta Política de Privacidad periódicamente. La versión más reciente siempre estará disponible en nuestro sitio web.
10. Contáctanos
Si tiene alguna pregunta sobre esta Política de Privacidad o sobre cómo manejamos su información personal, póngase en contacto con:
Agencia de compradores Redla N
Correo electrónico: enquiries@redla n .com.au
Teléfono: 0437 401 475