Πρακτορείο Αγορών Redla N
Με την υποστήριξη της Leverage Listings
Πολιτική Απορρήτου
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
3. Χρήση Προσωπικών Πληροφοριών
Χρησιμοποιούμε τα προσωπικά σας στοιχεία για σκοπούς όπως:
Απάντηση σε ερωτήματα και παροχή ζητούμενων πληροφοριών
Παροχή υπηρεσιών πρακτορείου αγοραστών
Επικοινωνία μαζί σας σχετικά με ακίνητα, υπηρεσίες ή ενημερώσεις που σχετίζονται με το ερώτημά σας (μπορείτε να εξαιρεθείτε ανά πάσα στιγμή)
Βελτίωση του ιστότοπου και των υπηρεσιών μας
Εκπλήρωση νομικών, κανονιστικών και κανονιστικών υποχρεώσεων συμμόρφωσης
Δεν θα χρησιμοποιήσουμε τα προσωπικά σας στοιχεία για σκοπούς που δεν σχετίζονται με τις υπηρεσίες μας χωρίς τη συγκατάθεσή σας.
4. Αποκάλυψη Προσωπικών Πληροφοριών
Ενδέχεται να αποκαλύψουμε τα προσωπικά σας στοιχεία σε τρίτους, όπου είναι εύλογα απαραίτητο για την παροχή των υπηρεσιών μας, όπως:
Κτηματομεσίτες και πωλητές
Μεσίτες στεγαστικών δανείων, δικηγόροι, μεσίτες μεταβιβάσεων ή άλλοι επαγγελματίες σύμβουλοι (με τη συγκατάθεσή σας)
Πάροχοι υπηρεσιών που μας βοηθούν στη λειτουργία της επιχείρησης ή του ιστότοπού μας
Κυβερνητικές αρχές όπου απαιτείται από το νόμο
Δεν πωλούμε ούτε ενοικιάζουμε προσωπικά στοιχεία σε τρίτους.
5. Αποθήκευση και Ασφάλεια
Λαμβάνουμε εύλογα μέτρα για την προστασία των προσωπικών σας πληροφοριών από κακή χρήση, παρεμβολές, απώλεια, μη εξουσιοδοτημένη πρόσβαση, τροποποίηση ή αποκάλυψη.
Τα προσωπικά δεδομένα μπορούν να αποθηκευτούν ηλεκτρονικά ή σε έντυπη μορφή και διατηρούνται μόνο για όσο χρονικό διάστημα είναι απαραίτητο για την εκπλήρωση του σκοπού τους, την εκπλήρωση νομικών υποχρεώσεων ή την επίλυση διαφορών.
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
8. Marketing Communications
We may send you marketing communications about our services where you have provided consent or where otherwise permitted by law.
You may opt out of receiving marketing communications at any time by using the unsubscribe function or contacting us directly.
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
redlaN Buyer's Agency – Privacy Policy
Effective date: 10 February 2026
redlaN Buyer’s Agency ("we", "us", "our") is committed to protecting your privacy and handling your personal information openly and transparently, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
-
Name
-
Email address
-
Telephone number
-
Property preferences and requirements
-
Financial or budget-related information (only where relevant and provided voluntarily)
-
Any other information you provide to us via enquiries, forms, email, or phone
We do not collect sensitive information unless it is required by law or you have given your consent.
2. How We Collect Personal Information
We collect personal information in several ways, including:
-
When you submit an enquiry, questionnaire, form, or survey through our website
-
When you meet with us or participate in interviews or discussions in person
-
When you contact us via email or telephone
-
When you engage our services
-
Through cookies and website analytics tools
Information collected may be transferred to and securely stored within a customer relationship management (CRM) system used to manage client relationships.
Where possible, we will collect personal information directly from you.
3. Use of Personal Information
We use your personal information for purposes including:
-
Responding to enquiries and providing requested information
-
Delivering buyer’s agency services
-
Communicating with you about properties, services, or updates
-
Improving our website and services
-
Meeting legal, regulatory, and compliance obligations
We will not use your personal information for purposes unrelated to our services without your consent.
4. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services, including:
-
Real estate agents and vendors
-
Mortgage brokers, solicitors, conveyancers, or other professional advisers (with your consent)
-
Service providers who assist us in operating our business or website
-
Government authorities were required by law
We do not sell or rent personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint with us. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
redlaN Buyer’s Agency
Email: enquiries@redlaN.com.au
Phone: 0437 401 475
9. Αλλαγές στην παρούσα Πολιτική
Ενδέχεται να ενημερώνουμε την παρούσα Πολιτική Απορρήτου κατά καιρούς. Η πιο πρόσφατη έκδοση θα είναι πάντα διαθέσιμη στον ιστότοπό μας.
10. Επικοινωνήστε μαζί μας
Εάν έχετε οποιεσδήποτε ερωτήσεις σχετικά με αυτήν την Πολιτική Απορρήτου ή τον τρόπο με τον οποίο χειριζόμαστε τα προσωπικά σας δεδομένα, επικοινωνήστε με:
Πρακτορείο Αγορών Redla N
Email: enquiries@redla n .com.au
Τηλέφωνο: 0437 401 475